Refund policy

You may return items to Kasini House for a full refund within 30 days of delivery of your shipment, for the following reasons only: the item was received damaged, the item is not what you ordered, the item is not as described. We will also refund the cost of return shipping if the return is a result of our error.

Kasini House can replace items only if they are defective or damaged, and after the original item is returned. Replacement is subject to availability.

You will be notified via e-mail of your refund after we have received and processed the returned item (contact us at chris@kasinihouse.com for information on where to return the item). You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.